Zoom Phone
Zoom Phone is a feature-rich phone system for businesses of all sizes. With the same intuitive experience as Zoom Meetings, Zoom Phone can easily be adopted without the need for in-depth user training.
Nuvias UC offers extensive hardware attachments for Zoom Phone, alongside the rest of the Zoom product portfolio, with vendors such as AudioCodes, EPOS, HP | Poly and Yealink.
Zoom Phone enables your customers to work how they want, where they want, when they want. Whether you’re in the office or on the go, stay connected with crystal-clear quality with Zoom Phone.
Zoom Contact Center
Zoom has launched their first Contact Center solution!
As the latest product to complement Zoom’s communications and collaboration solutions, Zoom Contact Center elevates the customer service experience through video-optimised interactions and helps businesses deliver prompt, accurate, and highly personalised customer experiences that drive loyalty.
Zoom Contact Centre helps businesses deliver prompt, accurate and highly personalised customer experiences.
- Bridge the gap between customers and support agents through crystal-clear video and audio communication.
- Provide a personalised touch with face-to-face interactions, screen share, file share and chat, making customers feel valued and understood.
- Uncover valuable insights into customer interactions with advanced analytics tools.
- Integrate Zoom’s Contact Centre with existing CRM and workflow tools for a seamless experience.
Zoom AI Companion
Zoom AI Companion – your new AI assistant!
Boost productivity and team collaboration with Zoom AI Companion, available at no additional cost with the paid services in your Zoom user account. AI Companion is your new generative AI assistant across the Zoom platform, empowering individuals by helping them be more productive, connected and collaborative with teammates.
As a Zoom solution provider, Nuvias UC can help you learn more about how this conversational intelligence solution can help sales teams improve performance and enhance the customer experience.
Zoom Up Partner Program
Zoom have recently redesigned their Partner Program! The Zoom Up Partner Program is designed to engage, reward and recognise partners for growing their business with Zoom, offering numerous benefits and resources to help with this.
The platform is built for Zoom’s global ecosystem of partners who bring Zoom’s video communications platform to market, including integration, sales, and delivery partnerships.
Flexible Purchase Options
Zoom is available through both traditional reseller and master agency models. Both have their benefits.
Nuvias UC is a Zoom Master Agent and in February 2021, Nuvias UC also became a Zoom Wholesale Partner across Europe. This means Nuvias UC can offer all Zoom products, including Zoom Phone and Contact Center. We also compliment the Zoom portfolio with our own offering that includes world-leading hardware devices and professional services.
Zoom Master Agency
Zoom Agents can register deals and then work with the Zoom team to close the opportunity. Zoom has the sales and technical expertise to work quote and contract directly with the end-user. The agent is paid a monthly commission on all successful deals.
- Partners are recognised as ‘Sub-Agents’
- Easy scalability
- Streamline sales processes – customer buys from Zoom
- Recurring commission
- Able to refer all Zoom products
Zoom Wholesale
A Zoom reseller maintains a closer relationship with their customers and will be responsible for most of the sales process. They will retain margin on products sold but can still register deals with Zoom for additional margin benefits.
- Partners are recognised as resellers
- Enhanced control for working Zoom into existing offering
- Direct relationship with customer
- Lucrative margin opportunity
- Ts&Cs apply
Supporting you with Zoom
Site Surveys
Nuvias UC Site Surveys offer a service for pre-deployment of premised based Video or Voice Equipment installations. For video equipment installations the site survey includes an audit of all locations and rooms targeted to host video infrastructure to ensure readiness and suitability for a planned installation.
Installations
As well as the supply of innovative hardware and software, Nuvias UC provides a range of installation services across EMEA to get end-users up and running.
Project Delivery
Nuvias UC has significant experience deploying large scale project delivery services for infrastructure projects into a service provider environment, as well as distribution projects into an enterprise environment on behalf of a service provider or technology reseller.
Training
Nuvias UC can provide a variety of custom designed training courses on both generic technologies as well as specific products which are available at a range of levels, from educating your experienced engineers to providing the basic information necessary for your customers to use your service.
Engineering Consultancy
Nuvias UC offers partners a consultancy capability to meet any engineering requirement that may arise for all infrastructure and endpoint platforms within our product portfolio.
Recurring revenue with Nuvias UC’s renewals team
Contract management can be a challenge for businesses as the contract is often not the responsibility of the people using the equipment or service, and it can get overlooked. Nuvias UC have created a dedicated renewals team that offer competitive quotes and renewals advice for maintenance contracts across our UC vendor portfolio. Our specialist team are experts in contract renewals, ensuring that a high level of quality is always maintained, and opportunities aren’t missed.
As a Channel Partner, our team will give you 90 days’ notice so you can retain customer relationships. Our team are eager to help you get the best renewal option and price for you and your customer
For more information about Renewals, please contact us. renewals@nuvias-uc.com
Contact Us
For more information about Partnering with Nuvias UC, please complete the form below, and one of the team will be in touch: