The Five9 platform brings the power of cloud innovation to more than 2,500 customers worldwide, facilitates billions of call minutes annually, and provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experience CX, engage and empower contact centre agents, and deliver tangible business results.
Reimagine customer experience (CX) with Nuvias UC and Five9
The Nuvias UC partnership with Five9 will provide channel partners access to a high-growth environment. In addition to providing access to Cloud Contact Centre as a Service (CCaaS) capabilities, Nuvias UC will work with channel partners across Europe to facilitate the transition or addition of new contact centre services.
Removing concerns about complexity
Contact centre has been seen as the realm of the specialist, but the channel should have no fear in engaging in these opportunities knowing that the Nuvias UC team will provide all the required expertise to design, deliver, and integrate the service. Furthermore, with services such as the AI-based Intelligent Virtual Agent (IVA) from Five9, the addressable market for Contact Centre as a Service (CCaaS) is ever expanding, and we want to ensure our partners are at the forefront of that expansion.
Supporting you with Five9
Installations
As well as the supply of innovative hardware and software, Nuvias UC provides a range of installation services across EMEA to get end-users up and running.
Project Delivery
Nuvias UC has significant experience deploying large scale project delivery services for infrastructure projects into a service provider environment, as well as distribution projects into an enterprise environment on behalf of a service provider or technology reseller.
Training
Nuvias UC can provide a variety of custom designed training courses on both generic technologies as well as specific products which are available at a range of levels, from educating your experienced engineers to providing the basic information necessary for your customers to use your service.
Site Surveys
Nuvias UC Site Surveys offer a service for pre-deployment of premised based Video or Voice Equipment installations. For video equipment installations the site survey includes an audit of all locations and rooms targeted to host video infrastructure to ensure readiness and suitability for a planned installation.
Engineering Consultancy
Nuvias UC offers partners a consultancy capability to meet any engineering requirement that may arise for all infrastructure and endpoint platforms within our product portfolio.
Contact Us
For more information about Partnering with Nuvias UC, please complete the form below, and one of the team will be in touch:
Nuvias UC Vendors
