The Five9 platform brings the power of cloud innovation to more than 2,500 customers worldwide, facilitates billions of call minutes annually, and provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experience CX, engage and empower contact centre agents, and deliver tangible business results.

Watch our latest chat with Thomas John from Five9

We’ve had the pleasure to sit down with Thomas John, Vice President of Partners at Five9, to talk about industry hot topics, the Five9 solution and what the future looks like with Nuvias UC.

Click the button to watch it!

Reimagine customer experience (CX) with Nuvias UC and Five9

The Nuvias UC partnership with Five9 will provide channel partners access to a high-growth environment. In addition to providing access to Cloud Contact Centre as a Service (CCaaS) capabilities, Nuvias UC will work with channel partners across Europe to facilitate the transition or addition of new contact centre services.

Removing concerns about complexity

Contact centre has been seen as the realm of the specialist, but the channel should have no fear in engaging in these opportunities knowing that the Nuvias UC team will provide all the required expertise to design, deliver, and integrate the service. Furthermore, with services such as the AI-based Intelligent Virtual Agent (IVA) from Five9, the addressable market for Contact Centre as a Service (CCaaS) is ever expanding, and we want to ensure our partners are at the forefront of that expansion.

Nuvias UC Assure

Add Cloud Telephony to Five9

STAC (Secure Telephony Adapter for Cloud) from Nuvias UC enables resellers to offer customers a best-of-breed telephony service that is reliable, secure and cost-effective, and integrates with cloud communications services.

It is a fully managed service from Nuvias UC, meaning any service changes or additions can be implemented by our STAC technical team. Furthermore, we will ensure the ongoing operation of the service and will implement any required upgrades or fixes while focussing on availability and uptime for the end-users.

Cloud Collaboration Platforms

Contact Us

For more information about Partnering with Nuvias UC, please complete the form below, and one of the team will be in touch:

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Vendors of interest

To find out more about Five9, visit their website

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